Children and Youth Crisis
When Your Child Is in Crisis, We're Already Here
Services That Work
Immediate Crisis Assessment
Our pediatric specialists will see your child within minutes, not hours. We figure out what's happening and what they need immediately.
Short-Term Stabilization
Sometimes kids need a safe place to stay for a few days while we work together on next steps. Our residential beds provide 24-hour care in a healing environment.
Family-Centered Treatment
This isn't happening to your family – we're walking with you. Our embedded Family Support Specialist gets it because they've been where you are.
Psychiatric Care for Young People
On-site psychiatrists who specialize in children and adolescents. Medication management that actually makes sense for developing minds.
Trauma-Informed Everything
Every space, every interaction, every treatment plan considers how trauma affects young brains differently.
Discharge Planning That Works
Before your child leaves, we've already connected you with ongoing care, talking to their school, and lined up community resources.
Who We Help
Ages 4-17 experiencing:
Thoughts of suicide or self-harm
Severe anxiety or panic attacks
Aggressive behavior that feels out of control
PTSD symptoms from trauma
Psychotic episodes or hearing voices
Any mental health crisis that has you scared
All Memphis and Shelby County families
No child turned away due to inability to pay
Take the first step. Call (901) 369-1410 today.
You Found Us For a Reason
We know this is terrifying. We know you feel helpless when your child is struggling and you don't know where to turn.
But you found us. And that means your child is going to get the help they need.
Alliance Healthcare Services has been Memphis's largest behavioral health provider for over 40 years.
We've walked alongside more than 22,000 families just like yours. We know the way through this. Your child's crisis has an ending. We're here to help you find it together.
About Alliance Healthcare Services
The Children and Youth Crisis Wellness Center is part of Alliance Healthcare Services – Memphis's largest comprehensive behavioral health provider and a proud member of the Tennessee Crisis System.
Frequently Asked Questions
What ages does the Children & Youth Crisis Wellness Center serve?
The Children & Youth Crisis Wellness Center at 602 Malcomb Street serves ages 4 to 17 across Memphis and Shelby County. Our pediatric specialists treat suicidal thoughts, severe anxiety, panic attacks, aggressive behavior, PTSD symptoms, psychotic episodes, and any mental health crisis affecting young people.
How quickly will my child be seen at the Children & Youth Crisis Wellness Center?
Within minutes, not hours. Pediatric crisis specialists assess your child immediately upon arrival to determine what is happening and what they need right now. Walk in to 602 Malcomb Street, Memphis, or call (901) 369-1410. The 24-Hour Crisis Line is (901) 577-9400.
Can my child stay overnight at the Children & Youth Crisis Wellness Center?
Yes. The Children & Youth Crisis Wellness Center has 15 short-term crisis stabilization beds providing 24-hour care for ages 4 to 17. Most stays last a few days while our team works with your family on next steps, including discharge planning, school coordination, and ongoing outpatient care.
Do you involve families in my child's crisis care?
Yes. Family involvement is central. An embedded Family Support Specialist who has navigated their own child's mental health journey works directly with you. Every treatment plan is family-centered, trauma-informed, and built around how trauma affects developing young brains differently than adult brains.
What insurance does the Children & Youth Crisis Wellness Center accept?
At launch, the Children & Youth Crisis Wellness Center accepts BlueCare/TennCare Select, United HealthCare TennCare, and WellPoint TennCare. No child will be turned away regardless of insurance status or ability to pay. Call (901) 369-1410 with coverage questions before bringing your child to 602 Malcomb Street, Memphis.
Available at these clinics:
Children & Youth Crisis Wellness Center
Services in this Program
Individual Therapy
OnTrack TN
Crisis Continuum
TN Health Link
Suicide Prevention
Related Programs
Outpatient Mental Health