Privacy Policy
Our Privacy Policy
Alliance Healthcare Services – Summary of Privacy Practices
Alliance Healthcare Services is committed to protecting your privacy. This summary describes how your protected health information (PHI) may be used and disclosed, and your rights under the Health Insurance Portability and Accountability Act (HIPAA).
You may view a full copy of our Notice of Privacy Practices.
How We Use and Disclose Your Information
We may use or disclose your PHI for the following purposes:
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Treatment: To coordinate and provide care, including communication between treatment providers.
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Payment: To obtain payment or verify benefits from your insurance provider.
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Healthcare Operations: To review care quality, conduct audits, and improve services.
We may also use or share your information for public health, legal obligations, research, or other situations as required or permitted by law. In all other cases, we will request your written authorization. You may revoke your authorization at any time.
Text Messaging (SMS)
If you provide your mobile number, we may send appointment reminders or service updates via text message.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Your Rights
You have the right to:
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Request restrictions on how your information is used or shared
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Access or request a copy of your health records
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Request corrections to your records
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Receive a list of certain disclosures of your information
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Request communication by alternative methods or locations
Our Responsibilities
We are legally required to protect your health information, follow the terms of our Notice of Privacy Practices, and notify you if a breach of your information occurs.
We may update our privacy practices at any time. A current version will always be posted at our facilities and available upon request.
Contact Us
If you have questions, concerns, or wish to file a complaint, please contact the Alliance Complaint Line at (901) 614-0684 or reach out to Alliance’s Corporate Compliance Officer:
Vice President of Compliance
Alliance Healthcare Services
Phone: (901) 614-0684
Email: info@alliance-hs.org
There will be no retaliation for filing a complaint.