2100 Whitney Avenue Clinic
Taking the first step toward mental health support isn't easy. We get it. That's why we've made sure that when you're ready to reach out, we're right here in your neighborhood.
Your Mental Health Journey Starts at Our Whitney Avenue Location
The Alliance Healthcare Services Whitney Ave clinic provides comprehensive mental health and wellness services specifically designed for Memphis families. Our licensed professional counselors understand the unique challenges facing our community and offer evidence-based treatment approaches that honor your values while supporting your journey toward emotional fitness.
At Alliance Healthcare Services on Whitney Avenue, we've been walking alongside Memphis families for over 40 years. We're not just another clinic. We're your neighbors who understand what life looks like here in Memphis.
We recognize that seeking wellness support represents strength and commitment to your family's wellbeing, and our clinical team provides culturally competent care that respects your background and life circumstances.
Compassionate Mental Health Care in Your Neighborhood
Life can feel overwhelming sometimes. Maybe you're struggling with anxiety that keeps you up at night. Or depression that makes getting out of bed feel impossible. Perhaps your teenager is acting out, and you're not sure how to help them anymore.
Here's what we want you to know: You're not broken. You're human.
And seeking help? That's strength.
About Our 2100 Whitney Clinic
We're more than just another clinic. For over 40 years, Alliance Healthcare Services has been Memphis's largest comprehensive behavioral health provider, and our 2100 Whitney Avenue location brings that same trusted care right to your community.
The difference is simple: When you walk through our doors, you're not just another appointment. You're a neighbor who needs help. And neighbors help neighbors.
Frequently Asked Questions
Where is the 2100 Whitney Avenue Alliance clinic?
The 2100 Whitney Avenue Clinic is at 2100 Whitney Avenue, Memphis, TN 38127, in north Memphis. It is one of Alliance's six outpatient clinics. The campus area also includes the sibling 2150 Whitney clinic next door, which houses the on-site Whitney pharmacy. Both clinics share the (901) 369-1410 main line.
What are the 2100 Whitney clinic hours?
The 2100 Whitney Avenue Clinic is open Monday, Tuesday, and Thursday 8 AM to 4:30 PM, Wednesday 8 AM to 5:30 PM, and Friday 8 AM to 3:30 PM. Walk-in intake is available Monday through Thursday from 8 to 11 AM. Some evening hours and group sessions rotate on schedule.
What services are at 2100 Whitney?
2100 Whitney offers outpatient therapy (individual, group, family), psychiatric evaluation and medication management, substance use disorder outpatient treatment, case management, telehealth, and evidence-based interventions like CBT, CPT, Trauma-Focused CBT, and Parent-Child Interaction Therapy. The clinic serves children, adolescents, adults, and families ages 5 and older.
Does 2100 Whitney have an on-site pharmacy?
Not at 2100 Whitney itself. The Whitney pharmacy is located at the sibling 2150 Whitney Avenue Clinic next door. Whitney pharmacy hours are Monday, Tuesday, Thursday 8:30 AM to 4:30 PM, Wednesday 8:30 AM to 5:30 PM, Friday 8:30 AM to 3:30 PM. Phone Ext 11110 or WhitRx@alliance-hs.org.
What insurance does the 2100 Whitney clinic accept?
The 2100 Whitney Avenue Clinic accepts TennCare, Medicare, BlueCare, Cigna, Aetna, BlueCross BlueShield, United Healthcare, and Wellpoint. If you're uninsured, the intake team checks eligibility for the Behavioral Health Safety Net Program or a sliding fee scale. No one is denied outpatient care at 2100 Whitney due to inability to pay.
Programs at 2100 Whitney
Explore our range of specialized programs designed to support your mental health needs.
Outpatient Mental Health
School-Based Behavioral Health Support
Services at 2100 Whitney
We know everyone's situation is different. That's why we offer so many ways to help.
Individual Therapy
Group Therapy
TN Health Link
Why Choose Alliance's Whitney Wellness Center?
We Accept Your Insurance (Really)
Worried about cost? Don't be. We accept TennCare, Medicare, United Health Care, Aetna, and many other insurance plans. No insurance? No problem. We have a Mental Health Safety Net Program and sliding fee scales based on your income. Bottom line: No one gets turned away because they can't pay.
We Treat the Whole Person
You're not just a diagnosis to us. Whether you're struggling with depression, anxiety, addiction, or trauma, we look at your whole life. Your relationships, your work, your hopes—everything matters in your healing journey.
Real People Who Understand
Our team includes therapists, psychiatrists, peer support specialists, and case managers who've either been through recovery themselves or have dedicated their lives to walking alongside others. You're not just another appointment—you're part of our community.
Flexible Treatment Options
Life doesn't stop for therapy appointments. That's why we offer:
Individual counseling
Group therapy sessions
Family therapy
Medication-assisted treatment (MAT)
Outpatient programs that work around your schedule
What to Expect When You Arrive
Your First Visit
Walking through our doors for the first time? Here's what happens:
Before you come: When you call (901) 369-1410, we'll let you know what to bring. Usually just your ID and insurance card.
When you arrive: You'll be greeted by our front desk team who will help you with paperwork. Don't worry—it's not overwhelming. We keep it simple.
Your intake session: You'll meet with one of our clinicians for about an hour. They'll ask about what brought you here, your goals, and how we can best support you. This isn't a test—it's just us getting to know you.
What's next: Together, we'll create a treatment plan that makes sense for your life. Maybe that's weekly therapy, maybe it's medication management, or maybe it's a combination. You're in control.
Questions People Often Ask
Q: Do I need a referral to get started? A: Nope. You can call us directly at (901) 369-1410 to schedule your first appointment.
Q: What if I don't have insurance? A: We've got you covered. Our Mental Health Safety Net Program and sliding fee scale mean we can work with almost any budget.
Q: How quickly can I be seen? A: We offer same-day walk-in intakes Monday through Thursday, 8 to 11 AM. In crisis? Our 24-hour crisis line is always available: (901) 577-9400.
Q: What about confidentiality? A: Your privacy is protected by law. What you share with us stays with us, except in very specific safety situations that we'll explain clearly.
Q: Can you help with addiction? A: Absolutely. We offer comprehensive addiction treatment including medication-assisted treatment (MAT), counseling, and peer support. We also have medical detox services if needed.
Q: What ages do you serve? A: We provide services for all ages—children, teens, adults, and older adults. Families can often be treated together.
Q: What if I'm not sure what kind of help I need? A: That's totally normal. Our intake specialists will help figure out what services make the most sense for you. No pressure, no judgment.
Take Action Now
You've read this far, which tells us something important: you're ready to make a change.
Maybe you've been thinking about this for weeks. Maybe today is the day it all became too much. Or maybe someone you care about suggested you reach out.
Whatever brought you here, we're glad you found us.
Call Now: 901-369-1410
Or Come to: 2100 Whitney Avenue, Memphis
About Alliance Healthcare Services
For over 40 years, Alliance has been Shelby County's largest comprehensive behavioral health provider. Our Crisis Wellness Center is just one part of our full continuum of mental health services, ensuring you have support beyond the crisis.
Licensed by: Tennessee Department of Mental Health and Substance Abuse Services
Accredited by: CARF (Commission on Accreditation of Rehabilitation Facilities)
Insurance and Payment Options
We accept a variety of insurance plans including:
Medicare, TennCare, BCBSTN, Cigna, Wellpoint, United Health Care, AETNA.
We also participate in the Mental Health Safety Net Program, which is designed to offer help for people who may not be otherwise able to afford services.
If you do not have insurance, you may qualify for a payment plan based on a sliding fee schedule. No one will be denied
access to services due to inability to pay.